Privacy Policy

PTC Group (represented by PTCPORT – Plastic & Tooling Concept, Unipessoal, LDA, with VAT number PT513263861) respects the privacy of visitors to the website www.ptcgroup.global (Web Site) and takes every precaution to protect their information.

This Privacy Policy consists of providing the information we collect and how we can use it, as well as the security rules adopted to protect your identity and personal data.

1 – What Type of Information We Collect

For PTC GROUP the collection and registration of some information categorized as personal data are important for us to be able to provide an effective service.

On this website we can collect, in whole or in part, some data such as:

  • Identification and Contact Data: Name, telephone contacts, address, e-mail address, tax identification number;

These data, in whole or in part, are obtained when you use our contact forms; sign up for the newsletter; when you fill in the contact and / or request forms for information and quotes, either as a customer, supplier, visitor, etc., and / or when you receive or send e-mails and for services that require registration or subscription.

We use “cookies” to collect information about your visits to our Web Site and to improve your experience. You can find more information about how we use cookies in the section below “Use of Cookies”.

2 – Use of Visitor Information:

All personal information that we obtain is recorded, used and protected in accordance with current EU legislation on data protection and this privacy policy.

The information collected has the purpose of sending information / disclosure by email or SMS messages about our products and services.

The sending of marketing information only occurs when the data subject has expressly chosen to receive e-mails and / or SMS messages from PTC GROUP. If you do not wish to receive further e-mail or SMS messages, please contact us via email or letter to our address.

3 – Protection of Visitor Information

The information you provide to us when visiting our Web Site is protected in the context of implementing the various security measures, namely through conditioned access, and safeguarding the confidentiality of information.

We caution, however, that when providing personal information online, there is a risk that third parties may intercept and use this information, so in terms of the security of any information you disclose online, you do so at your own risk.

4 – Privacy of Minors (Children)

PTC GROUP is committed to protecting the privacy of children and rejects the collection of personal data from minors under the age of 13 (the age legally defined in terms of national law under the GDPR).

However, if we detect that a user is a child under the age of 13 and try to use our contact platforms, information request or newsletter subscription, it will be rejected and the child will be informed that we do not accept registrations or communications from children under the age of 13. As we do not proceed to an immediate collection of personal data such as the users’ date of birth and / or age, and although we involve all efforts to exemplarily safeguard the terms of the law, this is a task that may not be immediately detected.

We encourage parents and protectors of minors under the age of 13 to regularly control and supervise the use of children’s email and other online activities.

5 – Use of Cookies

Cookies are small pieces of information (files), stored and processed by your browser. Cookies allow users to improve their performance and browsing experience, allowing for example that they do not have to repeatedly enter the same information.

The cookies used by PTC GROUP do not collect data that allows the user to be identified, only saving generic and anonymized information, such as the user’s form and / or access location and the way he uses our website. Cookies only retain information related to user preferences.

    Session Cookies: These are fragments of files that temporarily remain in a cookie file in your browser. These cookies allow, for example, to retrieve your items in the shopping cart whenever you return to our website later;
  • Analysis Cookies: These are those that are treated well by us or by third parties (such as Google Analytics and Facebook Analytics), allow the quantification of the number of users and the performance of the respective measurement and statistical analysis of how users use our website;
  • Advertising Cookies: These are those that are treated well by us or by third parties, allow us to more effectively manage the use of advertising spaces and show you advertising related to your browsing profile (Example: Google and Facebook);

If you wish, you can disable all cookies if you prefer not to receive them. You can also have your computer warn you about the use of cookies. In both cases, you need to adjust your browser settings (such as Internet Explorer or Google Chrome).

6 – Rectification, Deletion or Modification, or Update of Personal Information

If you wish, you can cancel your registration or use at any time and you can choose not to receive any email messages and / or SMS messages, and you can also choose to delete all your personal information from our database.

If you wish you can also unsubscribe, delete, or modify your personal information.

7 – Consent of The Data Holder

By using our Web Site you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, please do not provide us with personal information and cease using our Web Site.

8 – Data Holder’s Right to Access Your Personal Information

The data subject has the right to receive a copy of his personal information in our possession.

PTC GROUP reserves the right to charge a small fee (amount to be defined) for administrative and IT costs of any order placed.

9 – Data Holder’s Right to Delete Personal Data

If you are a user of our Web Site through the user registration process, your data will be stored in a specific user control database.

However, the Data Subject may request its elimination whenever he wishes, through a written request to our official address on the Web Site.

10 – Privacy Policy

The online privacy policy applies only to information collected through our Web Site and not to information collected offline.

This Privacy Policy can be updated at any time, so we recommend your consultation whenever you visit our website.

11 – Our Contacts

If you have any questions or comments regarding our website and / or our privacy policy, use our contacts on this website.